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Terms

Our Terms of Service

clear terms, calmer gifting

Last updated: June 06, 2026

Please read these terms carefully before using MeroBora. By placing an order or browsing our platform, you agree to be bound by these conditions.

Agreement to Terms

By accessing or using MEROBORA, you agree to these Terms. If you disagree, please do not use our services.

Important: Using our platform โ€” including browsing products, adding items to cart, or placing an order โ€” constitutes your acceptance of these terms in full.

Use of Website

You agree to use MeroBora responsibly and in accordance with applicable laws.

  • Use the website only for lawful purposes.
  • Do not impersonate others or misuse the platform.
  • Do not engage in activities that harm other users or our services.

Products & Services

All products listed on MeroBora are subject to the following conditions.

Illustrations

Product images are illustrative and may vary slightly from the actual item.

Availability

We reserve the right to discontinue items at any time without prior notice.

Pricing

Prices and availability may change without notice.

Orders & Payment

We strive to make your ordering experience smooth and transparent.

  • All orders are subject to availability and confirmation.
  • Payment must be received before order fulfillment begins.
  • Please provide accurate billing and shipping information to avoid delays.

Shipping & Delivery

We work hard to deliver your gifts on time, though some factors are outside our control.

  • Delivery timelines are estimates and not guaranteed.
  • Shipping delays may occur due to external factors such as weather, holidays, or carrier disruptions.
  • Risk of loss passes to the customer upon delivery to the carrier.

Returns & Refunds

We want you to be delighted with your purchase. Here is our returns policy.

7-Day Window

Returns accepted within 7 days of confirmed delivery.

Original Condition

Items must be unused and in original packaging.

Non-Returnable Items

Customized and personalized items are non-returnable unless defective or damaged upon arrival.

Refund Processing Time

Approved refunds are processed within 7โ€“10 business days back to your original payment method.

Intellectual Property

All content on this website โ€” including product images, logos, text, design elements, and code โ€” is owned by MEROBORA and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, or create derivative works from any MeroBora content without our explicit written permission.

Limitation of Liability

We are not liable for indirect or consequential damages arising from use of our services, to the fullest extent permitted by law.

This includes, but is not limited to: loss of data, loss of profits, business interruption, or any other commercial damages arising from reliance on our platform.

Governing Law

These Terms are governed by and construed in accordance with the laws of Nepal. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nepal.

Changes to Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Continued use of the site after any changes are posted indicates your acceptance of the revised Terms.

We recommend reviewing these Terms periodically. Significant changes will be communicated via email or a prominent notice on our website.

Contact Us

Have questions about these Terms?

Our team is always happy to clarify any part of these Terms. Don't hesitate to get in touch โ€” we're here for you.